TECTROL's capabilities address all aspects of the power product's lifecycle:
sales, application engineering, product design, program management, manufacturing,
testing and quality assurance as well as service and support.
Engineering is the foundation on which TECTROL's
capabilities and industry excellence are based. The engineering department works
collaboratively with our customers' development teams to deliver:
- Reliable and cost-effective power solutions.
- Innovative, forward-looking, flexible power conversion technologies.
- New products on time, on budget and on schedule.
- Effective communication and quick response times.
Manufacturing functions as a virtual extension of our
customers' production lines by:
- Maintaining a responsive supply chain.
- Delivering to agreed production schedules.
- Providing a quick response capability to satisfy customer needs.
- Seeking opportunities to reduce costs while always maintaining the highest level of quality.
Quality Assurance ensures that a high level of quality
is maintained throughout the company. From maintaining TECTROL's ISO 9001-2008 registration
to developing test procedures that maximize product MTBF and minimize product return, TECTROL's Quality Assurance department ensures that our products maintain the highest level of quality by:
- Actively implementing continual improvement processes.
- Increasing customer satisfaction through identification and implementation of quality principles, concepts and technologies.
- Utilizing a closed loop corrective and preventive action program.
Customer Support has overall responsibility for maintaining total customer satisfaction. TECTROL's team of account managers, project managers and customer support technicians help to keep our customers' production lines running smoothly and efficiently by:
- Acting as a virtual extension of our customers' production line management.
- Partnering with our customers' supply line management team to achieve flexible and responsive delivery programs.
- Anticipating, and proactively responding to, our customers' production needs.
- Planning and reserving capacity to meet our customers' delivery and cost requirements.
- Proactively reviewing high visibility production planning reports with our customers.
